FAQs

What should I bring to the class?

Each instructor will have their own preferences for what they want students to bring to class and will usually tell students when you sign up for the class. Be sure to contact your instructor directly if you are unsure before the class day.

How do I sign up for a class?

You can sign up for the class from the instructor directly. We will provide the contact information both on the site and at the store. You pay the instructors directly for the class and payment preferences may vary by instructor.

What is the cancellation policy for classes?

Please check with individual instructors as to what their policy is for their classes.

What forms of payment do you accept?

We accept Mastercard, American Express, Visa, Debit, Cash and of course our Scrapbook Central Gift Certificates.

What is your return policy?

You may return an item for exchange or store credit within 2 weeks if it is unopened and with the receipt.  Paper, pens/markers, adhesive refills and sale items are FINAL SALE.

Do you still have garage sales?

No but only because we replaced them with our extremely popular consignment program. Click here to find out more about that program https://scrapbookcentralbc.com/promotions/consignment-sales/

Do you have Social Media accounts?

Yes, we have accounts on Facebook, Instagram and a YouTube channel. They are a great way to stay up to date on all the latest happenings at the store including new products, demos, hours of operation, sales and events, new classes etc. We would love to have you join our community online. Look for us at Scrapbook Central BC on any of the above platforms or follow the links on the home page.

Do you have a newsletter?

Yes! In fact we have two. I know that is not the usual but we have one for our online store announcing sales and promotions offered there that goes out a bit more frequently and one that offers information that is more relevant to our local customers and in store services and sales that goes out several times a year. So if you want to get the 411 on everything Scrapbook Central related then it is best to sign up for both. You can sign up from the homepage of this site for the local newsletter and from the homepage on the store site for that newsletter.

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